Carol Kuester is the Founder and Principal of Kuester Consulting LLC, specializing in strategies and program delivery for transit fare payments and tolling. A seasoned transportation policy executive, she excels at working with Boards and multiple stakeholders to translate policy goals into effective programs.
From 2014 to 2023, Ms. Kuester was the Director of Electronic Payments at the Metropolitan Transportation Commission (MTC) and Bay Area Toll Authority (BATA), overseeing FasTrak® and Clipper®, which process over $100 million in monthly transactions. She also led the region’s award-winning 511 Traveler Information program.
Ms. Kuester has international experience, including a Robert Bosch Foundation Fellowship in Germany and research as a German Marshall Fund Urban and Regional Policy Fellow. She has served on the National Academy of Sciences’ TRB Research and Technology Coordinating Committee. She is an Executive Advisor to the Intelligent Transportation Society of California.